You do not need to hire a full-time IT person. You need things to work in the morning, someone to answer when they don't, and nobody getting into your systems.
We look after your workstations, your servers, your network and your phone system for a fixed amount per employee, every month. No surprise invoices, no hourly rate to keep an eye on.
A fixed amount per employee, per month. Everything below is covered, with no add-ons and no hours to account for.
Workstations, servers, network and telephony
Indicative price before taxes. The final amount depends on the number of workstations, the servers and your current infrastructure. A technical visit precedes any agreement.
Request an assessmentOn an hourly rate, everybody loses. You hesitate to call about a small problem, so it grows. We end up billing for the emergency rather than the prevention. Nobody has any stake in your equipment being in good shape.
With a flat rate, it works the other way around. Your staff call without wondering what it costs. We have every reason to want outages not to happen, because each call avoided is time we don't spend. Our incentives and yours finally point the same way.
| On an hourly rate | On a managed plan |
|---|---|
| People hesitate to call about small things | Staff call without a second thought |
| An unpredictable invoice month to month | The same amount every month, budgetable |
| The supplier earns when things break | The supplier earns when things hold |
| Updates get put off | Patches applied outside business hours |
| Nobody is watching between calls | Continuous monitoring, an alert before the failure |
Setup, updates, troubleshooting and replacement. A new employee starts: their machine is ready on the first morning.
Monitoring of disk space, load and backups. We step in before the drive fills up, not after.
Gateway, switches, Wi-Fi and the links between your sites. The same point of contact as for your workstations.
Extensions, voicemail, auto attendants and call routing. Changes are made remotely, often the same day.
Automatic copies, and verification that they can actually be restored. A backup that has never been tested is not a backup.
Antivirus, access management, immediate removal of a departing employee, and awareness training for your teams.
We don't ask for a commitment before we have seen what you have. The first step is a full inventory of your estate: what is end-of-life, what is out of date, what has never been backed up.
You receive that picture in writing, with the priorities ranked. Only then do we agree on the plan. If there is nothing urgent to fix, so much the better — we will tell you that too.
